What do you do at SmarTek21?

I work with our key clients and business partners to streamline operational process to align with IT systems.  I gather, analyze , and document functional and technical requirements by translating business-focused requests. Lead work teams to remove roadblocks to ensure deliverable are on-time and key stakeholders reporting needs are met.


Professional background:

I have been in the IT field for 19 years and specialize in bridging the gap between technology and business needs. I have done work within sales, marketing, export documentation and logistics and execution teams. I work with clients to streamline existing business processes while ensuring decision makers are included and all parties share a common understanding of project deliverables and processes.


Describe yourself using three words.

Cooperative, Flexible, Leader


What are you working on?

I am currently onsite at one of our clients that is a large telecom company. In this role, I review and assess projects for impact to the client’s marketing systems and data. I develop and deliver training of marketing application systems and incremental system releases. Being flexible I frequently take on different projects so the client needs are met.


What’s your favorite part about your work?

There are deliverables, milestones and launch dates so there is an end. I love that the work never stays the same, even though some of the tasks may be similar the content is not. I also enjoy being able to interact with diverse groups of professionals at all levels.


What do you love to do outside of work?

Most of my time is spent with my family and friends. My husband and I have two daughters, a 17 year old and a 12 year old. We are also parents to two cats and a dog.

Meet the Experts:

Interested in joining the team?